Privacy Notice

In compliance with the Mexican Federal Law on Protection of Personal Data Held by Individuals (hereinafter, the "Law"), we make this comprehensive privacy notice available to you (hereinafter, "Notice"), and in this regard we inform you the next:

This Privacy Policy describes how your personal information is collected, used and shared when you visit or make a purchase at https://maxuastik.mitiendanube.com/ (hereinafter the “Site”).

We take care of your personal data and we are committed to guaranteeing its confidentiality and security.

Note

The Site is an online store created on the Tiendanube company platform, therefore many of the personal data and the device you use are collected, stored and managed by Tiendanube, and we do not have access to this information. For this reason, we invite you to review the Tiendanube Privacy Notice at https://www.tiendanube.com.mx/politicas-de-privacidad

When you buy with us you choose the means of payment with one of our payment service providers, for example PayPal or MercadoPago, these service providers are the ones who collect your personal and bank data, among others, to which we do not have access, for this reason, we invite you to review their privacy policies.

1. Responsible for the protection of personal data.

Maxuästik (hereinafter the “Company”), with address to hear and receive notifications at 8ª Poniente Sur 248, col Centro, CP 29000, Tuxtla Gutiérrez, Chiapas, is responsible for the treatment and protection of the personal data that we collect from you.

2. Information about our privacy officer and how to contact him.

Our privacy officer is the person within our organization who, in compliance with article 30 of the Law, has been formally designated to:

• Respond to the requests of the owners for the exercise of their rights.
• Promote and ensure the protection of personal data that we have in our possession.

For everything related to the treatment and protection of personal data, you can contact our privacy officer by sending an email to the following address: [email protected]

3. Personal data that will be processed.

To carry out the purposes indicated in numeral 4 (four) of this Notice, we will collect personal data of the following categories: (i) Identification; (ii) contact; (iii) financial; (iv) consumer behavior. We will not collect sensitive personal data.

4. Purposes of processing the personal data collected.

The personal data we collect from you will be used for the following primary purposes, which are necessary to provide you with the product or service you request:

• Identify and contact him.
• Process your purchase and send you the product you have purchased, if applicable.
• Invoice your purchase.
• Process money or product returns, if applicable.
• Make valid benefits that have been offered to you and that you request, as well as discounts or promotions.
• Respond to your after-sales requests.
• Attend and follow up on your complaints and suggestions.
• Comply with the legal provisions that are applicable to us in relation to the benefits, products and services that we provide.

Additionally, your personal information will be used for the following secondary purposes, which are not necessary to provide you with our products, but allow us to provide you with better service and pursue our legitimate business interests.

• Send you advertising by any means.
• Offer you promotions.
• Provide you with purchase and/or discount coupons for marketing purposes.
• Invite him to special sales.
• Conduct surveys to assess the quality of service we provide.
• Carry out all kinds of commercial prospecting, advertising, promotional and marketing activities.
• Perform sales history to provide benefits or discounts.
• Carry out analysis of sales and their consumption behavior.

4.1 Refusal to process your personal data for secondary purposes.

In the event that you do not want your personal data to be processed for the aforementioned secondary purposes, or any of them, you can deny us your consent from this moment by sending your request to our email, we will indicate the procedure to follow to exercise your right. Your refusal in this regard will be sufficient reason for us to deny you the services and products you request or contract with us.

By using this Site you automatically accept the processing of your personal data.

5. Transfer of personal data.

For the fulfillment of the purposes indicated in numeral 4 (four) of this Notice, your personal data may be transferred to the following natural or legal persons, without legally requiring your consent in terms of article 37 of the Law:
Courier and parcel and/or cargo companies, in order to send products to the delivery address that you have indicated, if applicable.
Authorities, in order to comply with the corresponding legal provisions, as well as to clarify incidents or exercise any right.
In case of updating the corresponding assumption, any of the transfers contemplated by article 37 of the Law.

5.1 Acceptance or refusal of data transfer

If you do not express your refusal for us to carry out this transfer, we will understand that you have given us your consent. You can express your refusal from this moment by sending an email, we will indicate the procedure to follow to exercise your right.

6. ARCO Rights.

In the terms of the applicable regulations, you have the right to know what personal data we have about you, what we use it for and the conditions of use that we give them (Access). Likewise, it is your right to request the correction of your personal information in case it is outdated, inaccurate or incomplete (Rectification); that we remove it from our records or databases when you consider that it is not being used properly (Cancellation); as well as oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.
To exercise any of the ARCO rights, you must submit the respective request through an email, we will inform you about the procedure and requirements for the exercise of those rights, response deadlines, the way in which we will make your right effective, and will address any questions, complaints or comments you may have in this regard.

7. Mechanisms and procedure to revoke your consent.

In the terms of the applicable regulations, you can revoke the consent that you have given us. However, it is important that you take into account that your request will not be appropriate in all cases or we will be able to terminate the use immediately, since it is possible that due to some legal obligation we need to continue processing your personal data.
To revoke your consent, you must submit your request via email, we will inform you about the procedure and requirements for the exercise of this right, response times, the way in which we will make your right effective, and we will address any questions, complaints or comments you may have. have about it.

8. Options available to the owner to limit the use or disclosure of personal data.

In addition to the procedure and exercise of the rights contemplated in numerals 6 (six) and 7 (seven) of this Notice, you can limit the use or disclosure of your personal data by selecting the "unsubscribe" option at any time to cancel the receipt of emails that we send you for advertising, promotional or marketing purposes, which is found in all communications of said emails.

9. Use of cookies and web beacons.

We will not collect personal data through cookies, web beacons or other tracking technologies.

10. Security measures.

The protection and proper use of your personal information is very important to our organization, which is why we have physical, technical, and administrative security measures in place to protect it against damage, loss, alteration, destruction, or unauthorized use, access, or treatment.

11. Modifications to this Notice.

We reserve the right to make changes or updates to this Notice at any time in response to new legislation, internal policies or new requirements for the provision or offering of our services or products. We will notify you of the updated version through one or more of the following means:
On our website, which we suggest you visit frequently.
We can send it to the last email you provided us
The procedure in relation to notification via the internet is as follows: (i) Enter our website https://maxuastik.mitiendanube.com/. If there are changes or updates to this Notice, there will be a notice letting you know; (ii) access the Notice link; (iii) there you will find the current version with the date of the most recent update.

12. Improper treatment of personal data.

If you consider that your right to the protection of personal data has been injured by any conduct or omission on our part, or you presume any violation of the provisions of the Law, its Regulations and other applicable regulations, you may file your disagreement or complaint with the National Institute of Transparency, Access to Information and Protection of Personal Data (INAI). For more information, we suggest you visit their official website: www.inai.org.mx